1. Privacy is important.
We recognize that privacy of personal information is important to individuals. Any personal information you provide to us will be used for business purposes only. Except where otherwise legally appropriate, we will treat your personal information as private. If you have a particular concern or query about your personal information held by us, you should contact us at PO Box 40 Caulfield East Vic 3145 or phone us on +61 3 9016 3300.

2. The nature of our business.
We are principally a retailer. As a successful and long established retailer, we have built an enviable reputation as one of Australia's best garage and gate automation retailers. Our 10 year involvement in the industry with our shops and internet e-commerce store, is well established and focused on customer service.

3. Obtaining personal information. 
Because of the nature of our business, it is necessary to obtain personal information for the purpose of completing a purchase. We will, however, not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business and communicate with you effectively in regards to your transaction. If you have received any promotional material and do not wish to receive it then, upon letting us know, we will no longer send it to you.

4. Your access and control. 
In accordance with the privacy law, we give you access to your personal information we hold so you can correct misinformation. You may, at any time, log in to our system and add, modify or remove your mailing list subscription.

5. Confidence. 
It is important for us that persons with whom we do business have confidence that we handle information responsibly and it is our policy to do this.

6. Cookies 
"Cookies" are small files placed on your hard drive that assist in providing customized services. At Remote Openers, the cookies used on this site are used solely to identify your shopping session with no third party referrals or advertising. We do not share any customer information with any third parties and all information you provide is used for your purchase only. When you return to our site, your details will be displayed in the shipping section to provide you with a speedy checkout.

7. External Links 
Our website contains links to third party or external sites which are not directly related to Remote Openers. It is our goal to link only to reputable and relevant sites to our industry. Please be aware that Remote Openers does not monitor and is in no way responsible for the content or privacy practices of any such third party sites.